Privacy Policy

Last updated: July 2026

This Privacy Policy describes how Hang Out Tourism LLC ("the Company," "We," "Us," or "Our") collects, uses, and discloses your information when you use hangoutuae.com (the "Service"), and explains your privacy rights.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Definitions

Account means a unique account created for you to access parts of the Service, where applicable.
Company refers to Hang Out Tourism LLC, a Dubai-based tour operator.
Cookies are small files placed on your device by a website to store details of your browsing activity.
Country refers to the United Arab Emirates.
Device means any device that can access the Service, such as a computer, mobile phone, or tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the website hangoutuae.com.
Service Provider means any third party that processes data on behalf of the Company (e.g., payment processors, hosting providers).
Usage Data refers to data collected automatically through use of the Service.
You means the individual using the Service, or the entity on whose behalf they are using it.

Information We Collect

Personal Data

When you make a booking, contact us, or interact with the Service, we may collect:

Full name
Email address
Phone number (including WhatsApp contact number)
Nationality/passport details (where required for tour bookings, e.g., desert safari permits)
Hotel/pickup address
Payment information (processed securely through our payment provider; we do not store full card details)

Usage Data

Collected automatically when you use the Service, including your device's IP address, browser type, pages visited, time and date of visit, and diagnostic data.

Social Media Login

If you choose to log in or register using Google or Facebook, we may collect basic profile information associated with that account, such as your name and email address, as permitted by your privacy settings on those platforms.

How We Use Your Information

We use your Personal Data to:

Process and manage your tour, safari, cruise, or activity bookings
Communicate with you regarding bookings, confirmations, and customer support (via email, WhatsApp, phone, or SMS)
Send you information about offers, promotions, or new tours, unless you opt out
Improve our website and services
Comply with legal and regulatory obligations under UAE law, including those of the Department of Economy and Tourism (DET)

Sharing Your Information

We may share your information with:

Tour partners and operators needed to fulfil your booking (e.g., desert safari camps, cruise operators, hotels for pickup coordination)
Payment processors to complete transactions securely
Service providers who support our website, hosting, and analytics
Legal authorities, where required by UAE law

We do not sell your personal information to third parties.

Cookies

We use cookies to operate the Service and improve your experience, including:

Essential cookies — required for core site functionality (e.g., checkout, cart)
Preference cookies — remember your language and settings
Analytics cookies — help us understand site usage and improve our offerings

You can control cookies through your browser settings, though some site features may not function properly if cookies are disabled.

Data Retention

We retain your Personal Data only as long as necessary to fulfil the purposes outlined in this policy, including any booking, accounting, or legal retention requirements under UAE law.

Data Security

We take reasonable technical and organizational measures to protect your Personal Data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You may contact us at any time to:

Request a copy of the personal information we hold about you
Correct inaccurate information
Request deletion of your information, subject to any legal retention requirements

Children's Privacy

Our Service is not directed at children under 13, and we do not knowingly collect personal data from children under 13.

Third-Party Links

Our Service may contain links to third-party websites (e.g., payment gateways, social media). We are not responsible for the privacy practices of these external sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: info@hangoutuae.com
WhatsApp: +971 55 922 0666
Address: Office 105, Alfalasi Building, Hor Al Anz, Dubai, UAE